Privacy Policy

Effective Date: July 1, 2024

1. Introduction

Welcome to Thely.io. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information about our users and customers.

2. Information We Collect

We collect various types of information in connection with the services we provide. This includes:

• Personal Information: Information that identifies you or your customers, such as names, email addresses, phone numbers, and payment details.
• Transactional Information: Information related to your transactions, including details about products and services you purchase or ship.
• Technical Information: Information about your device, internet connection, IP address, browser type, and usage data.
• Customer Interactions: Records of customer interactions, including communications and feedback.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and manage your account.
• Communicate with you about your account and our services.
• Personalize your experience on our platform.
• Analyze usage and improve our offerings.
• Comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
• Legal Requirements: We may disclose information if required to do so by law or in response to a valid request by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, use, or disclosure. This includes encryption, access controls, and secure storage of data.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing and updating your information.
• Deleting your information.
• Opting out of marketing communications.
• Restricting the processing of your information.

To exercise these rights, please contact us at support@thely.io.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our platform. You can control cookies through your browser settings and other tools.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@thely.io

We are committed to maintaining the privacy and security of all personal and transactional data collected and stored by Thely.io. If you have any questions about our data practices or this Privacy Policy, please reach out to us through the contact information provided above.